Preventing Random Acts of Content


Developing and delivering content that resonates with your customers doesn’t have to be a random act. With two simple strategies for elevating your game, you can be sure that your customers get the content they want.

It’s a great time to be alive! We are well into the content marketing era and as time goes on, more and more marketers are taking their website content programs seriously. Organizations are creating smarter content and tying website content to business goals and strategies.

With that being said, we still seeĀ a lot of random acts of content. Content and content strategy is not something that you can address once and think you’re done. Content requires maintenance in order to prevent random acts of content. Part of that maintenance is continuously evaluating why you are creating content, and to do that appropriately, there are two critical steps you need to follow:

1. Document your content strategy

2. Measure performance against your strategy

So let’s take a look at how these two play together and prevent you from committing random acts of content.

Document your content strategy

According to MarketingProfs, 62% of top-performing marketers have a documented content marketing strategy. Having a documented content strategy is key because it helps you gain buy-in for the efforts that go into content creation (i.e. time, resources, etc.). Documenting your content strategy also creates alignment on who the content is targeting and engaging – and it identifies what you want users to do with the content. Making sure that you have a strong content process will ensure you are consistently creating quality content (and at scale).

Measure performance against your strategy

This should sound like a no-brainer, but it is worth reiterating when talking about content strategy. Measuring the performance of content is critical to ensuring that you make smart decisions for content investments. Obviously, you want to look at your content performance at a high level to see how often it is being viewed. However, the real data you need to be looking at is your engagement metrics. How far down are people getting on certain pages? Are people clicking on links and the calls-to-action associated with certain pieces of content? Are some downloads getting more love than others? Are there themes in the content that people are choosing to engage with? These are all questions that have answers in your data! Collecting this info will not only help you validate how your content strategy is contributing to the business but will help you ensure you are evolving your content strategy to deliver content your audience wants.

By adhering to these simple two steps, your content game is elevated and you can create a well-oiled content machine. This can set up your marketing team to explore additional opportunities like voice search, AI, personalization, machine learning and more.

Interested in discussing your content strategy or any content related topics? Fill out the contact form or HMU on twitter @jgrozalsky.

Stay thirsty, friends.

Jill Grozalsky

Author: Jill Grozalsky

As Director of Digital Strategy, Jill helps clients develop and execute strategies rooted in data that provide the best experience for their customers.

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